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Nuffield Hospital

Introduction to Nuffield Hospitals. Your time with us.

The Nuffield Hospitals Group is here to provide all its guests with an exceptional experience that combines the very best medical treatment with the highest levels of understanding, comfort and rest.

We have over 40 years experience of delivering healthcare in our network of hospitals and stand alone health screening units around the United Kingdom. As a registered charity and not-for-profit organisation, we re-invest all monies to ensure that our range of services is second to none. That allows us to serve individuals and local communities with modern medical procedures, delivering good health in an atmosphere that promotes well-being.

Our People

During your stay with us, we will present you with all the relevant information you need for total peace of mind.

Our highly qualified and trained staff are on hand to meet all your needs, and you can be assured that your treatment will be carried out with professional expertise. Any consultant treating a patient at a Nuffield Hospital will have been granted 'practice privileges', based on peer assessment of the consultant's fitness to practice in their particular specialty area. Each consultant is appropriately registered with the General Medical Council (GMC) and other registration bodies, should they specialise in areas such as orthopaedics or ophtalmology.

Your consultant is backed up by a network of nursing professionals and internal support that will make your stay worry-free and as comfortable as you would want it to be.

Customer Satisfaction

Nuffield Hospitals places the patient at the centre of its business and wants to enable the patient to make informed choices about their healthcare needs.

To ensure that we meet this, we conduct customer satisfaction surveys for all of our customers. We also hold regular customer research groups to understand where we can make further improvements.

Continously, over 88% of our patients rated their overall care as excellent or very good, and over 96% said they would either 'definitely' or 'probably' recommend their relative or friend to a Nuffield Hospital.

Despite this high degree of satisfaction, we continually strive to improve to meet your needs.

We look forward to welcoming you.

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During your stay

Pre Admission Assessment

You may be required to attend a clinic, prior to coming in for your treatment, or receive a telephone call from a nurse requesting some health details. This is to ensure that you are well enough for your surgery and to confirm that you understand everything, in relation to your hospital stay. As well as discussing your actual procedure, we will discuss with you the best way to help aid your recovery.

If attending a clinic, we will carry out some routine tests. After the tests you will be able to get on with your normal activities for the rest of the day. Please remember to return your health questionnaire prior to your clinic appointment.

What to bring with you

During your stay we will provide you with all the conveniences you would expect, such as fresh linen, hand and bath towels. Of course, we would not presume to provide you with personal items, and advise that you bring the following for your stay, whether admitted for day care, overnight or longer

  • Toiletries
  • Hairbrush, comb and shampoo
  • Toothbrush & toothpaste or denture cleaner
  • Shaving equipment
  • Sanitary wear
  • Nightwear and underwear
  • A pair of slippers and a dressing gown
  • Casual, loose clothing to wear during the day
  • A favourite toy or comforter, if your child is being admitted

We advise against bringing valuables, but if you do bring valuable items, they can be deposited with a nurse for safekeeping.

If attending as an outpatient, there are generally no specific items to bring with you.You will be contacted, should this be otherwise.

You can rest assured that we will make every effort to ensure you are as comfortable and relaxed as possible during your time at a Nuffield Hospital.

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Your medicines

If you are taking any medicines, please bring them with you in their original labelled container. Give all medicines to your nurse, together with any documentation from your GP, such as a repeat prescription form. Please also bring any non-prescription medicines too, such as those purchased from a pharmacy or supermarket, including homeopathic or herbal products. We will administer your own medicines whilst you are in hospital and return them to you upon discharge, unless your doctor indicates a change of treatment.

Health Questionnaire

Prior to coming into hospital, you will be sent a Health Questionnaire to complete and return. It will cover all relevant aspects of your general health, highlighting those areas, which may cause a problem, such as allergies to latex or specific drugs. This questionnaire is crucial, providing us with all the relevant information that enables us to provide you with the right care.

Getting ready for your treatment

There may be certain preparations that you must make before your treatment; for example, if your treatment involves having a general anaesthetic, you should not eat or drink anything for 4-6 hours before your operation. You will receive a letter shortly before you are admitted outlining specific advice on this matter. If you are a diabetic, your preparations will differ slightly. If by chance you do not receive a letter, please call us and we will advise you. The numbers can be found on the hospital insert inside the front cover of this brochure.

Similarly, should you become ill, however mildly, before you are admitted, please contact us to let us know of your condition at the earliest possible opportunity, as it may affect your planned treatment.

It is essential that you inform us of any special requirements or conditions that you may have, such as allergies, so that we do not unwittingly expose you to a risk during your time at the hospital. We take these responsibilities very seriously indeed, for your own safety and well-being.

After your treatment

In most cases you will be advised not to take alcohol or sedative drugs for the 24 hours following your operation, unless prescribed. Details of follow-up appointments will either be given to you during your stay, or sent to you via post by your consultant.

If you are a Day Care patient, and will be having a general anaesthetic or sedation, please arrange to be collected. Your escort will be given a time to ring for information on when to pick you up. It is generally advised that you should not drive until at least 24 hours after your operation, and that a responsible adult is with you during this time.

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Consent and living wills

You will be asked to consent to any procedure, which you may undergo, some of which must be given in writing. Your consultant may have discussed this with your at your initial consultation, but, in any event, written consent must be given prior to going into theatre. More information on the consent process is detailed in a separate leaflet, which will be made available to you. It is very important that you read and understand this, prior to coming into hospital.

An advance directive or 'living will' is a document, which gives patients the opportunity to make choices about future medical care or intervention, should they be mentally incapacitated to make their own decisions. If you have a living will, please inform your doctor, as it is important that your wishes are discussed and noted in your records for all eventualities.

Your spiritual needs

If you would like to be visited by a religious or spiritual representative during your stay, please let your nurse know as soon as possible, so that this can be arranged.

Admitting a child

Parents will be given detailed information prior to their child coming into hospital, including what to bring and what to expect whilst the child is in our care. Everything is done to make children feel assured and happy during a stay.

Other considerations

As part of the hospital's health promotion programme, smoking is not permitted, and we thank you in advance for your cooperation in this. Mobile phones and similar devices are also not permitted, as they may interfere with the functioning of medical devices.

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Once you're back home

Rest and relaxation

The right balance between rest and activity is the key to a successful recovery. It is perfectly normal to feel tired in the aftermath of your treatment and rest and elaxation help the body to recover naturally. Your consultant, or our nursing staff, will advise you on the levels of activity and exercise to take, following your procedure.

Generally, you should avoid tight clothing, including belts and underwear; loose garments are generally more comfortable and easier to put on.

Healing takes its own time

The healing process has several stages. If you have a wound following your treatment, you may experience tingling, numbness or itching, and possibly a little discomfort as it heals. These experiences are perfectly normal. Please don't rub creams or lotions into your wound unless your doctor has advised you otherwise. If the symptoms become increasingly worrying, you should contact your consultant or local GP to ensure that everything is OK.

When taking a bath, or a shower, it can be reassuring to have somebody else in the house to help you, should the need arise. Unless otherwise advised, it is quite safe to get your wound wet two or three days after your treatment.

Once your treatment has successfully been carried out and you return home, your ongoing recovery takes place at its own pace. Here are just a few general pointers that will help you return to your normal routine as soon as possible. Of course, every individual has a unique set of circumstances and our staff and your GP or consultant will give specific advice relevant to your condition. If you do have any further queries not covered here please don't hesitate to contact us.

Eating and sleeping

Due to the recovery process, you may lose your appetite. It's important of course that you do eat, and small meals taken regularly are one way to ensure you receive adequate nutrition. Try to drink plain or flavoured water as this will help keep you hydrated. If taking new medicines, check with your doctor that it iS safe to drink alcohol.

Changes in your routine and discomfort resulting from your operation, along with the fact that you may be resting at different times, may alter your sleep patterns. Your normal sleeping habits will return in time.

Further advice

There are lots of different aspects to consider as part of your successful recovery. These include such things as diet, work, driving, and sexual activity. Even things such as going to the toilet can change and you will be advised by your doctors and nurses of all eventualities and actions to be taken.

At Nuffield Hospitals we pride ourselves on providing all our guests with much information and ongoing care once they have left hospital. Should you have any issues, queries or problems concerning your recovery, do not hesitate to contact us. We will provide you with all the assistance you need.

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Enhance Cosmetic Surgery

Curtis House, 34 Third Avenue, Hove, East Sussex, BN3 2PD
Phone: (01273) 818146, Email: info@enhancecosmeticsurgery.co.uk

Registered office: 169 Preston Road, Brighton, East Sussex, BN1 6AG

Services provided in: Brighton, Worthing, Chichester, Gatwick, Tunbridge Wells, Maidstone, Eastbourne, Hastings, Sutton (Surrey).

The confidential consultation provides the opportunity to meet your specialist surgeon who will take full details of your medical history and discuss your concerns. Your specialist surgeon will indicate and explain the most appropriate procedure, treatment and aftercare. The confidential consultation takes place in a relaxed atmosphere and provides you with the opportunity to be fully informed. Enhance Cosmetic Surgery Ltd is happy to see cosmetic patients on a self-referral basis.

If you would like a consultation to be arranged for you, please fill in the form or contact us by telephone at (01273) 818146. Arranging a medical consultation does not obligate you to do anything other than attending the appointment. There is no obligation to proceed with treatment. This is entirely a matter for your decision, after the surgeon has decided on the feasibility and accepted you as suitable.

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